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lucasg1955513
Participant
May 14, 2019 2:23 PM UTC
Answered

improper billing

A month ago I signed the Adobe stock, so in the same week I canceled because I had already downloaded the 10 free images.

Now, 1 month later, I was charged from my card the value of the subscription, I wanted to know what to do in this case, since I canceled this subscription in the free period.

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WendellaBee
WendellaBeeCorrect answer
Inspiring
May 14, 2019 4:08 PM UTC

Hello L. G.,

I show that your subscription was cancelled and a credit has been issue. You'll need to wait for your bank to process the refund, usually 5 to 10 business days.

EBQ

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WendellaBee
WendellaBeeCorrect answer
Inspiring
May 14, 2019 4:08 PM UTC

Hello L. G.,

I show that your subscription was cancelled and a credit has been issue. You'll need to wait for your bank to process the refund, usually 5 to 10 business days.

EBQ

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