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Participant
Sep 6, 2018 9:50 AM UTC
Answered

InDesign file from stock not working

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Sep 6, 2018 7:37 PM UTC

    Hi Johnny,

    Sorry to hear that you are facing issues with one of the files from Adobe Stock.


    I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

    Regards,
    Twarita

    3 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Sep 6, 2018 7:37 PM UTC

    Hi Johnny,

    Sorry to hear that you are facing issues with one of the files from Adobe Stock.


    I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

    Regards,
    Twarita
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    Participant
    Sep 7, 2018 10:19 AM UTC

    Thanks that worked.

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    twaritar3263062
    Participating Frequently
    Sep 7, 2018 12:44 PM UTC

    You are welcome!

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