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Participant
September 6, 2018
Answered

InDesign file from stock not working

  • September 6, 2018
  • 1 reply
  • 311 views

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Johnny,

    Sorry to hear that you are facing issues with one of the files from Adobe Stock.


    I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

    Regards,
    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    September 6, 2018

    Hi Johnny,

    Sorry to hear that you are facing issues with one of the files from Adobe Stock.


    I have checked the file ID(217325584) at my end and wasn't able to replicate the same issue. I believe the file was created in the new version of InDesign and that is the reason you are having concerns opening the file. I have sent you the IDML file via email(your email ID or Adobe ID shared in the fo),s) , kindly check if you have issues opening the shared file.

    Regards,
    Twarita
    Participant
    September 7, 2018

    Thanks that worked.

    twaritar3263062
    Participating Frequently
    September 7, 2018

    You are welcome!