Inquiry About Unauthorized Charge on My Bank Card

Forum|Forum|1 year ago
November 21, 2024
1 reply
89 views

Dear Adobe Support Team,

I noticed a payment was charged to my bank card for Adobe, but after checking all my accounts, I cannot find any active paid plan. Therefore, I would like to know if this charge is unauthorized and which Adobe account the payment was made for.

Could you please assist me with this matter?

Thank you.

Plans and purchase

This topic has been closed for replies.

Jill_C

Community Expert

You have posted this to the Adobe Stock forum, so perhaps you have subscribed to the Stock Free 30-day Trial and then forgot to cancel it. Adobe does not make unauthorized charges to credit cards - where would they get the credit card number unless you supplied it when you subscribed?

Jill C., Forum Volunteer

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