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Participant
December 9, 2019
Answered

Is it possible to undo the licensing of images?

  • December 9, 2019
  • 3 replies
  • 2968 views

Hi all,

 

I am new to Adobe Stock.

 

When I tried to find out the individual price for this image (ID 191742462), I clicked onto the "license" button, thinking there will be pricing options listed. Instead, I got the "licensed" tag on the image, and I realized it immediately purchased the image instead of having any sort of confirmation for the purchase. 

 

Is there a way to undo a licensing? 

 

Thanks!

This topic has been closed for replies.
Correct answer Kanikas

Hi there, 

Since it is no possible to unlicnse and image, I confirmed from your account that you have licensed the above mentioned image and I have added an extra license to your account. 

 

Thanks 

Kanika 

3 replies

Participant
June 11, 2020

I have also experienced the same issue. Please remove image 352051062 from my account. Thank you

Participant
January 28, 2020

I need to have an image #170246405 license removed from my account 

thank you in advance

WendellaBee
Adobe Employee
Adobe Employee
January 28, 2020

Hi beeshoney98,

We cannot remove a licensed image from your account. Can you confirm this asset is unwanted?

EBQ

Participant
January 29, 2020
This image is unwanted and was clicked by accident
Image #170246405
Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
December 10, 2019

Hi there, 

Since it is no possible to unlicnse and image, I confirmed from your account that you have licensed the above mentioned image and I have added an extra license to your account. 

 

Thanks 

Kanika