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L
lyn100
Inspiring
August 15, 2018
Answered

Is this a flaw in the image

  • August 15, 2018
  • 1 reply
  • 599 views

I purchased #93348583 but when I blow up the image I can see a diagonal red line on the middle of the image on the left side which goes across the bushes and the wall ... is this meant to be there? It looks like a flaw to me??

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    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Same here Lyn!

    I too got the same results when I tried to zoom into the image.

    But I've received an update that the image is faulty and will be taken care off.

    I apologize for this experience and I've added 1 license to your account so that you can use it for a different image.

    Hope that helps!

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena Kaul
    Legend
    August 15, 2018

    Hi Lyn,

    I apologize for the troubles that you've been facing.

    I did download the image and noticed the red line that you're mentioned. I'll getting this checked to see if it is by there default or has been an error from our end.

    Allow me sometime to update you.

    Regards,

    Sheena

    L
    lyn100Author
    Inspiring
    August 15, 2018

    Thanks Sheena … I only noticed this when I had blown up the pix to 2 x 3 ft for the client.

    L

      Sheena Kaul
      Sheena KaulCorrect answer
      Legend
      August 15, 2018

      Same here Lyn!

      I too got the same results when I tried to zoom into the image.

      But I've received an update that the image is faulty and will be taken care off.

      I apologize for this experience and I've added 1 license to your account so that you can use it for a different image.

      Hope that helps!

      Regards,

      Sheena

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