Participant
April 26, 2024
Question
Issue regarding the subscription and payment
- April 26, 2024
- 2 replies
- 141 views
Hello
I took a free trial of the adobe stock a and added my bank details in it. It was shown on the website that I could cancel the subscription within 7 days, which means no amount will be charged from my account. I cancelled the subscription within 7 days and got the confirmation mail. But now, my account has been charged 36 euros for the plan. and moreover when I try to cancel the plan it is showing to pay 160 euro as an early cancellation fee. I have proof of the cancellation mail i received from adobe. I tried tocontact them by all means, but they are not responding. what should i do?
