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Question

Issue with visuals not appearing on Adobe Stock

Forum|Forum|4 months ago
October 6, 2025
4 replies
241 views

Even though I started my Adobe Stock 750 credit membership, when I search for images related to certain names, only 3 images appear. I was previously a member with a corporate account, but now I am an individual member and have encountered this issue. How can this problem be resolved?

C

Ceriya3059443669f2Author

Participant

Unfortunately, no solution was found, so I canceled my membership with AdobeStock.

Abambo

Community Expert

Unfortunately, no solution was found, so I canceled my membership with AdobeStock.

By @Ceriya3059443669f2

There won't be a solution to this, as it is by design. You would need to move out of Turkey into a country that does not have this additional vetting in place.

ABAMBO | Hard- and Software Engineer | Photographer

C

Ceriya3059443669f2Author

Participant

Abambo

Community Expert

when I search for images related to certain names, only 3 images appear.

By @Ceriya3059443669f2

What are your search terms, and where are you located?

Searching has nothing to do with the plan you have.

ABAMBO | Hard- and Software Engineer | Photographer

C

Ceriya3059443669f2Author

Participant

When I search for terms like October 29, Republic Day, or Atatürk, only 2 or 3 images appear. When I was logged in with another corporate account, I saw pages of images when typing these names. Now I've switched to an individual membership, but I'm having trouble seeing the images. (Türkiye)

Abambo

Community Expert

You are living in a restricted area, where not all assets are visible to you. You see only the ones that you can licence. It may be that your coporate account was "located" in a different country, like France, Germany, the USA or similar. That was the reason why you saw more assets and probably also could licence them.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

If too few images are returned for your search words, alter or expand those words. With >800 million assets in the database it's hard to imagine that the topic you desire isn't represented in the database.

Jill C., Forum Volunteer

C

Ceriya3059443669f2Author

Participant

I could see everything when I was on the corporate account, but now that I have a new personal account, I can only see a limited amount.

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