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Anil251997191quk
Participant
July 11, 2022
Answered

Joined subscription with typo in the email address…

  • July 11, 2022
  • 1 reply
  • 241 views

In haste, I just applied for the Adobe stock subscription with a typo in the account email address. As I cannot receive the account confirmation email I am extremely worried I will be charged monthly for an account I cannot use. I'm trying to resolve this with Adobe but I cannot find a contact email address or phone number to call. 

I am posting from this free account with the correct email address. Could someone please tell me how I can resolve this? I want to change the email address of the account with the typo in it, or merge the two accounts. 

Any help would be greatly appreciated! 

 

 

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
July 14, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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