Just purchased image - it is a fake screen grab - refund please!

Forum|Forum|3 years ago
September 6, 2022
2 replies
426 views

I just purchased an image, and after downloading can see it is actually a fake generated landscape image of very poor quality. Totally unusable. No mention it is a fake image. I want a refund!

Image 381432304

Asset Quality

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Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

C

Contributor1

Correct answer

Community Manager

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

M

mikeysteamAuthor

Participant

Thank you so much. I wonder if in the future Adobe will deploy a report/chat function within a users Stock login itself. That would be awesome, very much a streamlined customer journey.