Answered
К отменить заказ оплаченной по ошибке - фотография по лицензии
| Заказ № ADB039693025RU Дата заказа: 8 сентября 2018 г. | ||||||||
|
Как и Кто сможет отменить оплаченный по ошибке заказ фотографии по запросу, изображение не получено, не скачено.
This topic is closed to new replies. Start a new post to keep the conversation going.
Hi денис285222028,
Sorry for the trouble it has caused you.
I have checked your account details and noticed that you had purchased a video from Adobe Stock on 8th of September, 2018 for which you've been charged 6081.72 RUB.
I would like to let you know that the on-demand purchases are non-refundable assets.
However, since you have accidentally purchased the asset, I would suggest you to contact our support team Support FAQ: How can I contact Adobe for support? to check for exceptions (if any).
In case you are not able to reach out to the support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
No account yet? Create an account
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices