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Participant
October 2, 2026
Question

KEEP STOCK CREDITS

  • October 2, 2026
  • 3 replies
  • 20 views

I have had an Adobe subscription for over 15 years and have built up a lot of stock credits, but moving to a less expensive subscription means I would lose what I have paid for. That does not seem like a good business practice. It is unfair to an individual user. 

3 replies

Nancy OShea
Community Expert
Community Expert
October 3, 2026

No. It’s use them or lose them time. If you haven’t used up your credits by now, you probably never will.

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
October 2, 2026

keep your current plan or use your credits before downgrading your subscription.

Participant
October 2, 2026

That’s the exact issue. I want to downgrade without losing the credits I have already paid for. It’s isn’t fair that I lose them.