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360hd
Participant
Jan 23, 2019 10:55 AM UTC
Answered

Lastpass and Adobe stock issue

We cannot use Lastpass with Adobe Stock website. (toooo slow !!!)

I create a ticket, Lastpass said to me to post here because :

There a clash between them both so it is hard to say. It is recommended that you file a report with Adobe as well to see if they can assist in finding a solution to the matter.

So, I have the feeling that this issue won't be solved. INCREDIBLE, that such company act like a child

I was testing Adobe Stock, now I know that i won't purchased a subscription until this issue is solved

Bye

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 23, 2019 5:28 PM UTC

Hi EN,

We've pushed a fix for this issue to production, please sign out of the Adobe Stock website, clear your browser history and sign back into the site. Let us know if you experience any issues.

EBQ

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5 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Jan 23, 2019 11:04 AM UTC

The problem is known and Adobe and LastPass are working on a solution. The workaround for the moment is to disable LastPass for Adobe stock.

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ABAMBO | Hard- and Software Engineer | Photographer
360hdAuthor
Participant
Jan 23, 2019 11:58 AM UTC

The workaround is to disable Lastpass from the browser ?(not a solution for me. I log to different services every 15 minutes)

The workaround for the moment is to use another photos providers.  That's very difficult to have everybody use the Lastpass services and now, i must say that they have to disable it !!!

I attempt to use Firefox without the Lastpass extension but I cannot click on the "Se connecter" button. I cannot do a search. Nothing appears !!

Please Adobe, do something

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Jan 23, 2019 2:40 PM UTC

Comme déjà dit, Adobe est en train de travailler avec LastPass sur ce problème. La seule possibilité d'utiliser Adobe stock est de le faire avec LastPass déconnecté. Il n'y a pas d'autres solutions pour le moment.

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ABAMBO | Hard- and Software Engineer | Photographer
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