Skip to main content
chrish87945221
Participant
December 4, 2017
Answered

Libraries Unable to Connect to Server?

  • December 4, 2017
  • 2 replies
  • 2599 views

I've been having trouble with my Adobe CC libraries. I am part of a team plan at work, and I was using my personal work email as my login, allowing me to have my own personal libraries. But I needed to switch to the team account, so I logged in with the team email, and now I am unable to see the team's libraries. It's still just showing my personal ones, and it also says "Unable to connect to server." I tried logging out of everything and re-opening everything, but nothing is working. I made sure the file syncing is turned on. It's been like this for a few days now. I am using Windows 10 also. What can I do to get it to connect to the server and show my team's libraries?

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer twaritar3263062

Hi Chris,

Would you mind trying the steps mentioned in the help document: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications ?

If you still face troubles, feel free to update this thread so that we can further assist you.

Regards

Twarita

2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
December 4, 2017

Hi Chris,

Would you mind trying the steps mentioned in the help document: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications ?

If you still face troubles, feel free to update this thread so that we can further assist you.

Regards

Twarita

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 4, 2017

[moved from Adobe Creative Cloud to Adobe Stock]

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices