Licence request

Forum|Forum|3 months ago
November 3, 2025
1 reply
39 views

We need the license proof for the image AdobeStock_170164258. We downloaded it in 2020.

At some point, we canceled our account (think it was in 2023) and couldn't access the old account when we re-subscribed (Adobe had some tecnical issues). Therefore, we are missing the history from that time. How I can get the licence? We are asked by the RIGHTS-DEFEND to send it.....

Thank you very much & best regards

Abambo

Community Expert

You will need to contact Adobe customer service via chat give all the details about your old account and hope that customer service can help. If not, repost here, and we will see if we can escalate this.

ABAMBO | Hard- and Software Engineer | Photographer

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