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default53ie4qax131w
Participant
May 23, 2022
Question

Licenced images not showing in web view of Stock library

  • May 23, 2022
  • 1 reply
  • 192 views

I have a Stock subscription and have a folder in my stock account called Adobe_Images.  When looking at this folder in CC libraries within InDesign, Illustrator etc I can see all of the images i have either licenced or added as a favourite.

When I logon to stock via my web browser, I cannot see any of the images even though it tells me that (currently) there are 451 in total.

Can anyone help?

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
June 2, 2022

Hi @default53ie4qax131w,

Please confirm that you are signed into your team profile and not your personal profile on the Adobe Stock website. You may need to sign out of the Adobe Stock website, clear your history and sign in again.When you fill in the sign in screen be sure to choose your company and not personal. I mention your team profile here because you have no Adobe Stock assets licensed under your personal profile.

Let me know if this doesn't resolve your issue.


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