License Wrong Premium Image

Question

Hey Unfortunaltely something happened and i wronly purchased a Premium resource.
The download and purcahse could not be cancelled so i am trying out to figure how we migt cancel that purcahse and download another image. We did not use it no wont use it and ensure the deletion.

It is this image
251660259

What can we do about this accident? Hopefully we can get help.

Abambo · Answer

Sorry about this.

You need to contact Adobe customer care for a solution. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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