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gretchent39726786
Participating Frequently
October 30, 2024
Answered

Licensed an "Editorial Only" image that I can't use

  • October 30, 2024
  • 3 replies
  • 289 views

Hi, I licensed an "Editorial Only" image before I understood what that meant. I wanted to use it for a 404 page: "One doesn’t simply find this page." - Boromir meme.

 

However, I discovered that I can't use it on my website because it is a business website. So, I removed it and don't need it anywhere else. I would like to return it.

Thanks for your help!

I looked up the issue on Adobe Community. The only way others resolved it was to post here. I'm not sure how else to contact Adobe.

    This topic has been closed for replies.
    Correct answer Liza5C0C

    @gretchent39726786 -  I have granted the credit back, so it should be visible in your account. Please make sure to delete the editorial file from storage.

    3 replies

    Liza5C0CCommunity ManagerCorrect answer
    Community Manager
    October 31, 2024

    @gretchent39726786 -  I have granted the credit back, so it should be visible in your account. Please make sure to delete the editorial file from storage.

    gretchent39726786
    Participating Frequently
    November 1, 2024

    Thank you! I removed the image from my account.

    Abambo
    Community Expert
    Community Expert
    October 31, 2024

    There is no way to unlicense, but may be @Liza5C0C may help.

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    Community Expert
    October 30, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    gretchent39726786
    Participating Frequently
    October 30, 2024

    Thank you!