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kathleen3015634173w0
Participant
September 30, 2024
Answered

Licensed an image by mistake

I licensed an image by mistake file 553318191 and not sure if its possible to return it? I tried the online chat facility which didnt work and was asked if I wanted to cancel my entire account.  Any suggestions?

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Liza5C0CCorrect answer
Participating Frequently
October 7, 2024

@kathleen3015634173w0 - I have issued the credit back, so it should now be reflected in your account. Please make sure to delete the file (#553318191) from storage.

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Liza5C0CCorrect answer
Participating Frequently
October 7, 2024

@kathleen3015634173w0 - I have issued the credit back, so it should now be reflected in your account. Please make sure to delete the file (#553318191) from storage.

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
October 7, 2024

Sorry to be late to answer. There is no way to unlicense an asset, but eventually @Liza5C0C or @Riya123 may be able to help.

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ABAMBO | Hard- and Software Engineer | Photographer
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