Licensed an image by mistake

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Hello,

Yesterday I licensed an image by mistake file #446872762 and not sure if its possible to return it? I tried to find someway or automatic system to solve this issue but I couldn't. Any suggestions?

Abambo

Community Expert

You simply can't unlicense assets. As the asset is a premium asset, that costs more than one credit, you got asked for confirmation and you confirmed the licensing. Normally licensing operations are not refundable.

May be @Liza5C0C or @Riya123 may help here.

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ABAMBO | Hard- and Software Engineer | Photographer

D

dimitriosv21897845Author

Participant

For some reason my browser didn't display the credits or maybe I didn't pay attention because I was buying a bunch of images. But in case if I could just downgrade the license to standard from premium because right now I payed for a license that I don't need by mistake.

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Abambo

Community Expert

There is no possibility to downgrade a premium asset to a standard asset.

And you did not pay attention, unfortunately.

There are only Riya or Liza who could be able to help here. You have to wait for them to come on-line and check your message.

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ABAMBO | Hard- and Software Engineer | Photographer

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