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Participant
September 4, 2025
Question

Licensed and Unlicensed

  • September 4, 2025
  • 1 reply
  • 117 views

Why would some of the photos/audio etc in my library be 'unlicensed'.

 

These aren't previews, they are the full hi-res version. There aren't lots, over 50.

As far as I am aware I have always clicked the 'licence option' and used my credits - I didn't think there was any other options (preview version or you buy a version)

 

Is there a way of seeing the list of downloads that related to the credits I spent?

And how could I have so many 'unlicenced' stockphotos?

1 reply

Abambo
Community Expert
Community Expert
September 7, 2025

By checking your license history, you will see if the asset has been licensed or not: https://stock.adobe.com/Dashboard/LicenseHistory 

 

If they are marked "unlicensed" in your library, it may help to sign out and in again.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 8, 2025

Thanks, I can see the ones which are 'unlicensed'. And have logout and back in and nothing has changed.
I am 100% sure I used credits to download some of these but there is no way of going back and checking this.
Also I don't see any options for downloading a hi-res version without using a credit so how could they be 'unlicensed'?

Abambo
Community Expert
Community Expert
September 11, 2025

What does the license history show? (check my link above)

ABAMBO | Hard- and Software Engineer | Photographer