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Participant
January 4, 2022
Answered

Licensed image does not match preview

  • January 4, 2022
  • 2 replies
  • 310 views

The attached image showing the blue ”Licenced” banner is how the art is shown through Adobe Stock. The second screenshot is how the downloaded vector file actually looks. In other words, the roll-up banner mechanics at the top and bottom are missing. I would like a refund for this image please as it is unusab

File #:  300362344

Roll up banner design template, vertical, abstract background, pull up design, modern x-banner, rectangle size.

By VectorExpert

This topic has been closed for replies.
Correct answer Contributor1

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

2 replies

Contributor1Community ManagerCorrect answer
Community Manager
January 5, 2022

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

WendellaBee
Adobe Employee
Adobe Employee
January 5, 2022