Answered
Licensed image stuck on 'Download in AI' and won't open
How can I change the settings so that the image downloads to computer rather than downloading to AI or Library?
I can see that I've licensed the image but am unable to download it.
twaritar3263062Correct answer
Participating Frequently
Sep 8, 2017 2:38 PM UTC
Unfortunately I am unable to access libraries due to incompatibility with our company’s IT systems.
Are you able to send me the image (as an AI) while your engineering team sort out the fix?
Kind regards
Emma Oliver
Graphic Designer | Work Winning Services | Group
m: 07970 922950 | e: emma.oliver@amey.co.uk<mailto:emma.oliver@amey.co.uk>
Amey | The Sherard Building | Oxford Science Park | Oxford | OX4 4DQ
<http://www.amey.co.uk/>
Sorry but that sort of functionality is not available so I won't be able to send you the file. I expect it will be resolved in the next couple of days. Will appreciate your patience.
Regards,
Twarita
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