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Participant
Feb 2, 2023 2:42 PM UTC
Question

Licensed images by accident, how do I return them?

Good morning!

While browsing adobe stock, I accidently licensed 2 images when trying to enlarge them.

#172494821

#521521062

I don't want or need them. Can I please return them, or get them unlicensed?

Thank you for your help!

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2 replies

Abambo
Community Expert
Community Expert
Feb 2, 2023 2:55 PM UTC

It's not possible to unlicence or return licences. You should download the preview to check the asset in more detail.

 

@Vani_100 may possibly return you two credit points.

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ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
Feb 7, 2023 6:23 PM UTC

Hi @Melanie26901952g1xc 

I have granted you 1 replacement license for #172494821. Please delete asset from any downloads or library at your end.

#521521062 is a free asset. Refund is not applicable. 

Hope this helps !!!

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