Skip to main content
therishi
Participating Frequently
Apr 23, 2017 8:33 AM UTC
Answered

Licensed picture by mistake - how to undo ?

Sorry to bother you - but would love an update to the web licensing procedure that gave me a possibility to say NO if I hit a license button i.e. when scrolling while searching.

I just licensed a hilarious picture I'll never find any use for And having it in my library just annoys me - with an else really nice service that I'm discovering as more and more useful.

The file is #2337420

All the best

Rishi

This topic is closed to new replies. Start a new post to keep the conversation going.
Kanikas
KanikasCorrect answer
Legend
Apr 24, 2017 6:04 PM UTC

Hi Rishi,

I have added an image credit to your account so that you can license a different image instead.

Hope that helps.

View reply

16 replies

Thylania
Participant
Jul 13, 2020 4:44 AM UTC

I accidentally licensed file #12515170 and want it removed. Please delete it!

 

Thanks, Thylania

Translate
Vani_100
Participating Frequently
Jul 15, 2020 4:51 PM UTC

Hello Thylania ,

I have verified that you have licensed 12515170  asset and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

Translate
mrekhi46
Participant
Jul 11, 2020 8:47 PM UTC

Please can you unlicense 98088201 and 362692532 as I accidentally licensed these while scrolling on my phone. Thank you!!

Translate
Vani_100
Participating Frequently
Jul 15, 2020 5:27 PM UTC

Hello mrekhi46,

I have verified that you have licensed asset id #98088201 and #362692532 and have granted you 2 replacement license. Please delete asset from any downloads or library at your end.

Translate
Nitika T
Participant
Mar 30, 2020 8:40 PM UTC

Hi there,

I accidentally licensed img#313725273 while scrolling. I want to undo the license so I can get the credit back please.

 

Thanks,

Nitika

Translate
Vani_100
Participating Frequently
Jul 15, 2020 5:30 PM UTC

Hello Nitika T,

I have verified that you have licensed asset id 313725273  and have granted you a replacement license. Please delete asset from any downloads or library at your end.

 

 

Translate
powerful_Ray5D25
Participant
Feb 3, 2020 9:47 PM UTC

Yikes I did the same while scrolling. I sure needed all 10 and now I have only 9. Can i undo the license?

The image number is 153483113

 

Thanks,

Bill Geiger (new user)

Translate
WendellaBee
WendellaBee
Inspiring
Feb 4, 2020 5:05 AM UTC

Hello Bill,

Please delete the asset and remove it from any libraries. I confirmed you licensed this and have granted you a replacement license.

EBQ

Translate
tiffanyannesmith
Participant
Feb 11, 2020 5:42 PM UTC

Hello! I accidentally purchased image 110984168 . Is there any way to undo it?

Thank you!

Tiffany Smith

Translate
Kanikas
KanikasCorrect answer
Legend
Apr 24, 2017 6:04 PM UTC

Hi Rishi,

I have added an image credit to your account so that you can license a different image instead.

Hope that helps.

Translate
therishiAuthor
Participating Frequently
Apr 24, 2017 6:18 PM UTC

Thank you !

Still I'd suggest a confirmation procedure on web like when I license inside PS or ID.

But anyway thanks

All the best

Rishi

Sent from my iPhone

Translate
    Kanikas
    Kanikas
    Legend
    Apr 24, 2017 6:32 PM UTC

    Thanks for your feedback Rishi, we appreciate that.

    You're welcome!

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices