Licensed the wrong image

Question

Hi, I just licensed the wrong image,Was supposed to get: FILE #:  170558320What I accidentally clicked on: FILE #:  128092208Is there any way to swap the files/reclaim a purchase?

Sheena Kaul · Accepted Answer

Hi Carl,I apologize for the experience. I did check your account and it show that the Adobe Stock subscription has been cancelled.You won't be able to use the services any further.Regards,Sheena

Abambo · Answer

There is no possibility to "un-license" a licensed image. However, Adobe normally returns an image credit in such cases. Either Contact Customer Care , or wait until a friendly Adobe staff member answers this thread.

Update if you need further help.

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