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L
luxhm
Participant
March 13, 2018
Answered

Licensed Wrong Image

  • March 13, 2018
  • 1 reply
  • 192 views

I licensed and downloaded FILE #: 116082358 but meant to license FILE #: 117164247

Same shot, different lighting. Is there any way I can get the correct image?? Thanks!!

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Elizabeth,

    I see you have an Adobe account under the same ID as with forums.

    Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    March 13, 2018

    Hi Elizabeth,

    I see you have an Adobe account under the same ID as with forums.

    Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

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