Skip to main content
Participant
Mar 13, 2018 9:11 PM UTC
Answered

Licensed Wrong Image

I licensed and downloaded FILE #: 116082358 but meant to license FILE #: 117164247

Same shot, different lighting. Is there any way I can get the correct image?? Thanks!!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 13, 2018 9:57 PM UTC

    Hi Elizabeth,

    I see you have an Adobe account under the same ID as with forums.

    Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 13, 2018 9:57 PM UTC

    Hi Elizabeth,

    I see you have an Adobe account under the same ID as with forums.

    Since you have accidentally licensed the Stock file(116082358), I have added 1 image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    Translate