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Wessel29640113zgz6
Participant
September 19, 2024
Answered

Licensed wrong image 2024

I accidentally licensed the wrong version of the image I needed. Can Adobe remove the license and return my credit for AdobeStock_288943675?

 

Thanks!

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Liza5C0CCorrect answer
Participating Frequently
September 19, 2024

 


Hey @Wessel29640113zgz6 - I've granted the credit back.  It should now appear in your account. Please make sure to delete the file (#288943675) from storage.

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7 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 19, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Wessel29640113zgz6Author
Participant
September 19, 2024

I appreciate that. Thank you for your response. re: forums, I agree. I've wasted time searching and attempting to chat. 

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kglad
Community Expert
kgladCommunity Expert
Community Expert
September 19, 2024

you're welcome (and hopefully an expert here will help you soon.)

 

if you don't get help in 24hrs, let me know and i'll flag a stock expert.

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