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Sierra24615937lz5a
Participant
August 19, 2022
Question

Licensing Issues

  • August 19, 2022
  • 2 replies
  • 128 views

I have an Adobe Stock Enterprise account with 40 credits available. When I click license on a video I would like to use, the message "Welcome Back! Now that you're logged in, please make your selection again." comes up on my screen. I tried again and I still can't license the video. Help please. 

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2 replies

WendellaBee
WendellaBee
Inspiring
August 24, 2022

This issue has been fixed. Please let me know if you encounter any issues.

0
WendellaBee
WendellaBee
Inspiring
August 19, 2022

@Sierra24615937lz5a we are aware of this issue and will expect to post a permanent fix next week. I'm going to send you a workaround via direct message because I'm tracking customer reports. Please check your inbox on the forum in a moment.

0
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