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Yve-Storyfarm
Participant
May 15, 2023
Answered

Limeted amount of the free Adobe Stock Images? Since when??

Hi!
I have a regular Adobe CC Abo und used regulary the free Images from Adobe Stock (Not the 10 free trial ones). But now I get an announcement, that my limit for the day is off. I only downloaded three? Since when to the free ones have a limit?? 

 

Thanks!

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    Test Screen NameCorrect answer
    Legend
    May 15, 2023

    There's always been a limit. The limit has been reduced to 3. I suspect not enough people using the free images have converted to paid Stock Subscriptions - surely the only reason for the free collection...

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    14 replies

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    May 15, 2023

    The reduced limit appears to be quite new, because we started to see questions and complaints relating to the 3-per-day limit here in the forum just a few days ago. 

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    Jill C., Forum Volunteer
      XilburQost
      XilburQost
      Inspiring
      May 22, 2023

      I just contacted Adobe support and they tell me that this has been the policy since May 1. I've been a CC subscriber for years and always assumed it's part of CC (access to stock is via the CC app). Now I'm told that stock is a different entity from CC.

       

      This is disappointing. I don't recall receiving a heads-up from Adobe regarding this; that's lousy PR. And only 3 images per day? Seriously?

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      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      May 22, 2023

      To the best of my knowledge, Adobe Stock has always been a separate subscription. Free Assets were only added to the Stock database about 2 years ago. Adobe Stock can be accessed on stock.adobe.com, and does not have to be accessed exclusively through Adobe Creative Cloud Apps. In other words, you don't have to be an Adobe CC subscriber to purchase Adobe Stock assets. They are 2 separate products.

       

      I agree that the non-announcement of the reduction to 3 free assets daily was not handled well by Adobe. Nevertheless, regardless of whether it was announced or just quietly implemented, those who have been enjoying the freebies would have been miffed, so I suppose that factored into their decision to downplay the change.

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      Jill C., Forum Volunteer
        Test Screen NameCorrect answer
        Legend
        May 15, 2023

        There's always been a limit. The limit has been reduced to 3. I suspect not enough people using the free images have converted to paid Stock Subscriptions - surely the only reason for the free collection...

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          Yve-StoryfarmAuthor
          Participant
          May 15, 2023

          Thank you! Do you know what was the limit before? Cause I never reached it.. and do you know since when they reduced it (without any announcement... which is a cut in service I would call)

           

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          Test Screen Name
          Legend
          May 15, 2023

          The limit was never publicised. Adobe could have been varying it any time. I am not sure Adobe would agree it's a service, since it's free. The free collection will disappear in an instant if it's harming the paid collection, since its only job is to boost the paid collection. Don't forget to download anything you've licensed from the free collection - if the collection goes away it won't be accessible through your library.

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