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Participant
March 27, 2019
Answered

Linking Adobe Stock with Adobe Spark

  • March 27, 2019
  • 2 replies
  • 492 views

Hi, i have 5 licensed images saved in my Adobe Stock library, however only 1 of them is showing in Adobe Spark when i try to add the image to a graphic. Any ideas why/how i fix it? Thanks, Sophie.

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi S. W.,

    Thank you for contacting us. It appears that only JPEGs are accessible in the Spark to Adobe Stock interface. I reviewed your license history using the Adobe ID you are using on the forums and only one of your licensed files is a JPEG.

    I can also see that when you search Stock via Spark only JPEGs appear in search results.

    EBQ

    2 replies

    Abambo
    Community Expert
    Community Expert
    March 28, 2019

    If the other assets are EPS or AI files, you can convert those to jpeg prior to using in Spark.

    Adobe Illustrator or Adobe Photoshop can do that for you. In Illustrator you will have the possibility to edit the file before converting (switching on or of layers, modifying the data etc).

    ABAMBO | Hard- and Software Engineer | Photographer
    Participant
    March 30, 2020

    totally lost  n idea what that means nor how to fix problem

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    March 27, 2019

    Hi S. W.,

    Thank you for contacting us. It appears that only JPEGs are accessible in the Spark to Adobe Stock interface. I reviewed your license history using the Adobe ID you are using on the forums and only one of your licensed files is a JPEG.

    I can also see that when you search Stock via Spark only JPEGs appear in search results.

    EBQ