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Participant
Nov 22, 2023 2:44 PM UTC
Answered

Lizenzierung nachträglich ändern

Hallo!

Ich habe versehentlich 2 Bilder mit einer ERWERITERTEN (35 Credits) statt der STANDARD-Lizenz (5 Credits) liezenziert.
Kann ich das mit Nachhinein noch ändern?

Eventuell auch stornieren und neu lizenzieren?

Ich freue mich auf euer Feedback,

S!lke

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EvilBug1Correct answer
Adobe Employee
Nov 22, 2023 7:30 PM UTC

Hello @S!lke You can either message me the assets you want to return here, or contact customer support, https://helpx.adobe.com/contact.html, for assistance. (Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.)

EB

1 reply

EvilBug1Correct answer
Adobe Employee
Nov 22, 2023 7:30 PM UTC

Hello @S!lke You can either message me the assets you want to return here, or contact customer support, https://helpx.adobe.com/contact.html, for assistance. (Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.)

EB

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