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Participant
June 3, 2025
Answered

Lost Adobe Stock credits

  • June 3, 2025
  • 1 reply
  • 164 views

Some of our Creative Cloud Team members seem to have lost access to our Stock credits amounting to 325. We pay monthly for this and I have the invoice if needed. We pay 65.99 per month and get 25 credits per month. Normally we have 3 users who have access to this and now there's only 1 person in the team who can see the credits. Is there anyone who could help? Thank you.

Correct answer Liza5C0C

Hello @acbayhon - you'll need to contact customer support team directly. 

https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature, you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

Liza5C0CCommunity ManagerCorrect answer
Community Manager
June 4, 2025

Hello @acbayhon - you'll need to contact customer support team directly. 

https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature, you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.