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Participant
October 15, 2026
Question

Low quality photo 455891526

Hello Adobe,

I am reaching out to bring a quality concern to your attention regarding the following Adobe Stock image.

Adobe Stock Image ID: 455891526
Asset link: https://stock.adobe.com/images/people-talking-during-conference-break/455891526

Upon downloading the original image, I noticed significant blurriness that falls below the quality standards I would expect from a professional stock photography resource. Unfortunately, the image quality makes it unsuitable for professional design and marketing materials.

I wanted to bring this to your attention so your team can review the asset and determine whether any action is needed. My intention is to help maintain the quality and reliability of the Adobe Stock library and prevent other designers and customers from potentially wasting their credits or money on an image that does not meet professional quality expectations.

Thank you for your time and consideration. I appreciate your help in reviewing this matter.

Best regards

    3 replies

    Community Manager
    October 15, 2026

    Hello ​@beautiful_world6a7c, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the assets.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

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    yamato713108855
    Community Expert
    Community Expert
    October 15, 2026

    Staff will review the problematic assets.

    ​@Contributor1 

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    Participant
    October 15, 2026

    Thank you!

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