Skip to main content
Participant
November 27, 2024
Question

ME HICIERON UN CARGO

  • November 27, 2024
  • 1 reply
  • 64 views

Hola, una pregunta tenia la suscripcion de stock la cancele y despues de unos minutos adobe me hizo un cargo de 3,011 pesos y no se por que hicieron ese cargo alguien me puede ayudar?

This topic has been closed for replies.

1 reply

Jill_C
Community Expert
Community Expert
November 27, 2024

If you cancel your Adobe Stock Annual Subscription prior to the end of the year for which you subscribed, there is an early termination fee as described on this page:
Adobe Subscription and Cancellation Terms

"Cancellation Terms: 

You can cancel your subscription anytime via your Adobe Account or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period."

 

Jill C., Forum Volunteer