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FRCIDFF264458043ddm
Participant
Oct 5, 2022 1:46 PM UTC
Answered

missing credits / crédits disparus

Bonjour,

J'ai acheté 40 crédits Adobe Stock. J'en ai utilisé 30. 10 crédits viennent de disparaitre.
J'ai revérifier mon historique et je n'ai plus aucun crédit...

Comment contacter Adobe pour obtenir les crédits disparus ?

 

Hello,

I purchased 40 credits from Adobe Stock. I used 30 of them. 10 credits just disappeared. I rechecked my history and I no longer have any credit...

How can I contact Adobe to get missing credits ?

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Oct 5, 2022 3:43 PM UTC

Hi @FRCIDFF264458043ddm,

Credit packs expire one year from the date of purchased. I can see that your credits expired on the 30th.

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1 reply

WendellaBee
WendellaBeeCorrect answer
Inspiring
Oct 5, 2022 3:43 PM UTC

Hi @FRCIDFF264458043ddm,

Credit packs expire one year from the date of purchased. I can see that your credits expired on the 30th.

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