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rafałb98102226
Participant
March 7, 2019
Answered

Money back

  • March 7, 2019
  • 1 reply
  • 264 views

I canceled adobe stock subscription (40 images) the same day after downloading 4 images.

When will I get my money back?

I received an e-mail with the information that the subscription will end on March 5th and is still active - I did not receive a refund and still have 36 images to download.

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    Correct answer Abambo

    The first month of your subscription is not charged.

    If however, there was a charge and a refund is triggered, it takes up to 7 working days for the refund to arrive into your account.

    Cancelling the first month will become effective at the end of that month.

    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    March 7, 2019

    The first month of your subscription is not charged.

    If however, there was a charge and a refund is triggered, it takes up to 7 working days for the refund to arrive into your account.

    Cancelling the first month will become effective at the end of that month.

    ABAMBO | Hard- and Software Engineer | Photographer
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