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K
KaTarasova
Participant
November 21, 2019
Answered

Money return

  • November 21, 2019
  • 1 reply
  • 324 views

Hi! For some reason Adobe Stock wrote off my account, although I did not subscribe. How can I get the money back, what should I do to make this happen again? Thanks in advance for the answer!

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hello K.,

    I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract.

     

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    November 21, 2019

    Hello K.,

    I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract.

     

    EBQ

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