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KaTarasova
Participant
Nov 21, 2019 6:39 PM UTC
Answered

Money return

Hi! For some reason Adobe Stock wrote off my account, although I did not subscribe. How can I get the money back, what should I do to make this happen again? Thanks in advance for the answer!

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Nov 21, 2019 6:57 PM UTC

    Hello K.,

    I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract.

     

    EBQ

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    1 reply

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Nov 21, 2019 6:57 PM UTC

    Hello K.,

    I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract.

     

    EBQ

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