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Anonymous
Nov 8, 2016 10:48 AM UTC
Answered

Monthly, or Annual... paid Monthly?

As a CC user, I would like to try out Adobe Stock, but I really don't need to subscribe on a regular monthly plan.

Now I've seen these two plans, but need to confirm the difference... other than the price!?

Question 1: What is the difference between Annual plan, paid monthly and Monthly Plan? Is the Monthly Plan, just a one off payment for 350 standard images?

Question 2. How long do I have to download the 350 images... would I have to use my quota up in that month?

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Nov 8, 2016 10:58 AM UTC

    Hi there

    1.  Annual plan, paid monthly is an annual contract offered at a lower price.  If you decide to cancel before the end of your contract, a cancellation fee may apply.  With the month-to-month plan, you can cancel at any time without fee.

    Please check the subscription terms for more details - Adobe - Subscription Terms

    2.  With the 350 image/month plan, your quota is valid for a month.  If you don't use all the images during that month, they do not rollover to the next month.

    Hope this helps.

    Thanks

    Bev

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    8 replies

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Nov 8, 2016 10:58 AM UTC

    Hi there

    1.  Annual plan, paid monthly is an annual contract offered at a lower price.  If you decide to cancel before the end of your contract, a cancellation fee may apply.  With the month-to-month plan, you can cancel at any time without fee.

    Please check the subscription terms for more details - Adobe - Subscription Terms

    2.  With the 350 image/month plan, your quota is valid for a month.  If you don't use all the images during that month, they do not rollover to the next month.

    Hope this helps.

    Thanks

    Bev

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      Anonymous
      Nov 8, 2016 11:06 AM UTC

      Hi Beverley and thanks for the prompt reply!

      Looks like 50% of remaining cost if you cancel the Annual option before the end of the term!?

      Pity there is no rollover, I would have gone for this option!

      Never mind... thank you for the information and your time!

      Have a good one!

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      Beverley Gray
      Beverley Gray
      Inspiring
      Nov 8, 2016 11:29 AM UTC

      You're welcome!

      That's correct, with an annual contract the cancellation fee is 50% of the remaining months if you choose to cancel before the end of the term.

      How many images do you think you would need each month?  We also have a 40 image/month plan with rollover that is available via our Sales team.

      Common Questions, Adobe Stock

      Thanks

      Bev

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