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rémil95742143
Participant
Jan 26, 2023 1:03 PM UTC
Answered

Monthly subscription, No more credit

Hello,
I no longer have any adobe stock credit available. I wanted to take illustrations but I was offered to take the free version, which is weird and suddenly that's how I noticed that I had no more credits. I went to my account and I see that I have nothing left even though I paid for this month.
Every month I have 40 credits from the 26th of the month.

 

If you know where the problem comes from thank you in advance

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 26, 2023 6:16 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 26, 2023 6:16 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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