Skip to main content
R
rémil95742143
Participant
January 26, 2023
Answered

Monthly subscription, No more credit

  • January 26, 2023
  • 1 reply
  • 290 views

Hello,
I no longer have any adobe stock credit available. I wanted to take illustrations but I was offered to take the free version, which is weird and suddenly that's how I noticed that I had no more credits. I went to my account and I see that I have nothing left even though I paid for this month.
Every month I have 40 credits from the 26th of the month.

 

If you know where the problem comes from thank you in advance

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
January 26, 2023

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices