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gabrielam46519200
Participant
Nov 7, 2018 7:18 PM UTC
Answered

My downloaded .ai file is blurry and pixelated

I downloaded several .ai files yesterday and this one is blurry, can you help? Thank you!

#175485573

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    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Nov 8, 2018 11:46 PM UTC

    Hi GM,

    I confirmed the issue with the file and granted you a replacement license so you can choose another.

    EBQ

    6 replies

    WendellaBee
    Inspiring
    Nov 8, 2018 10:44 PM UTC

    Hi GM,

    Are you viewing this file in Illustrator?

    EBQ

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    gabrielam46519200
    Participant
    Nov 8, 2018 11:20 PM UTC

    Hi EBQ,

    Correct!

    Translate
    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Nov 8, 2018 11:46 PM UTC

    Hi GM,

    I confirmed the issue with the file and granted you a replacement license so you can choose another.

    EBQ

    Translate