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gabrielam46519200
gabrielam46519200
Participant
November 7, 2018
Answered

My downloaded .ai file is blurry and pixelated

  • November 7, 2018
  • 1 reply
  • 445 views

I downloaded several .ai files yesterday and this one is blurry, can you help? Thank you!

#175485573

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi GM,

    I confirmed the issue with the file and granted you a replacement license so you can choose another.

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    November 8, 2018

    Hi GM,

    Are you viewing this file in Illustrator?

    EBQ

    gabrielam46519200
    gabrielam46519200Author
    Participant
    November 8, 2018

    Hi EBQ,

    Correct!

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    November 8, 2018

    Hi GM,

    I confirmed the issue with the file and granted you a replacement license so you can choose another.

    EBQ

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