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eunheyh26666161
Participant
May 9, 2017 3:25 AM UTC
Answered

My downloads has disappeared.

My downloads has disappeared.

I had about 50 credits. But Suddenly disappeared

I did not receive the mail to my unused Dollar Photo Club image downloads will expire soon

I want to be able to download again

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    Kanikas
    KanikasCorrect answer
    Legend
    May 9, 2017 11:21 AM UTC

    Hi Eunheyh26666161,

    Sorry for the inconvenience.

    I see you have an Adobe account under the same Adobe ID as with forums. I have added 56 licenses to your account which are valid for one year i.e. till 05/09/2018.

    Let us know if you need help with anything else.

    Regards

    Kanika

    3 replies

    Kanikas
    KanikasCorrect answer
    Legend
    May 9, 2017 11:21 AM UTC

    Hi Eunheyh26666161,

    Sorry for the inconvenience.

    I see you have an Adobe account under the same Adobe ID as with forums. I have added 56 licenses to your account which are valid for one year i.e. till 05/09/2018.

    Let us know if you need help with anything else.

    Regards

    Kanika

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    eunheyh26666161
    Participant
    May 10, 2017 7:09 AM UTC

    Thank you.

    I am so happy.

    Good day

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    Kanikas
    Legend
    May 10, 2017 11:36 AM UTC

    You're welcome!

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