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Daniel33256363wqy1
Participant
October 30, 2023
Question

My Enterprise plan with Adobe Stock has stopped working

  • October 30, 2023
  • 2 replies
  • 345 views

Hey guys,

 

I am on an Adobe Enterprise plan with my company which includes unlimited Adobe Stock Downloads. But when I have logged in this morning, it is now asking for payment. I have seen a couple of other forums describing the same thing where Adobe employees have resolved the issue for them. 

 

Example below:

Your plan includes unlimited adobe stock downloads... - Adobe Community - 14168302

 

Please could let me know how to resolve this?

 

Many thanks in advnace

    This topic has been closed for replies.

    2 replies

    E
    Adobe Employee
    EvilBug1
    Adobe Employee
    October 30, 2023

    Hello Daniel33256363wqy1, I am sorry you are experience this. Can you check if you are in the Enterprise profile? To do this, click the Avatar on top-right of the page, make sure the prifile says your company name, not personal. Feel free to let us know if this still doesn't work. 

    EB 

    D
    Daniel33256363wqy1Author
    Participant
    October 31, 2023

    Hi EB,

     

    Thank you for getting back to me, I have provided 2 photos to prove that I am on the Enterprise profile:

    G
    Garvit31654454z05d
    Participant
    October 30, 2023

    same issue i am also facing

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