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steliosk8296577
Participant
March 10, 2019
Answered

My library lags,crashes not functioning properly.

  • March 10, 2019
  • 1 reply
  • 266 views

So,i have saved around 325 into my library in my account in order to have them somewhere saved so i can choose in the near future which ones i want to use and buy.But i realised after a while that whenever i enter the library with the saved images,the website is lagging or crashing and its unusable.I tried to delete data,cache and history but that didn't help.I'm not having any other issues when im browsing the web or when im browsing the adobestock website in particular without entering that specific library.The issue occurs only when i enter that specific library where i saved all these photos that i was planning to buy.I also checked with another browser or if it's my cpu or any hardware issues but they run smoothly and in normal conditions.

What actually happens is:I enter the library,the navigation bar barely scrolls down or up,i can't press the thumbnails of the images to move them in another library or even delete them from the library.It looks like the library is overloaded and crashing or there is some kind of bug or java coding problem.I have no idea actually.I would be glad if you could help me or if some admin/mod would have access in my account and move all the images in another library so i can do my work.

    This topic has been closed for replies.
    Correct answer Abambo

    There is a known problem for libraries bigger than 100 assets. You should rearrange the content of the libraries in that sense.

    For the moment there is no other solution.

    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    March 10, 2019

    There is a known problem for libraries bigger than 100 assets. You should rearrange the content of the libraries in that sense.

    For the moment there is no other solution.

    ABAMBO | Hard- and Software Engineer | Photographer