My previous stock credits are gone.

Forum|Forum|6 years ago
September 16, 2019
2 replies
312 views

I had about 80 credits left until a couple months ago, and now its gone.

I renewed the subscription and need to return back.

This topic has been closed for replies.

Correct answer Kanikas

Hi,

I see you have an Adobe account under the same ID as with forums. The previous assets expired on 8 August 2019. Since they were unused they have expired. Feel free to update the thread for any questions around the same.

You may also https://helpx.adobe.com/contact.html for help and information.

Thanks

Kanika

Kanikas

Correct answer

Community Manager

Hi,

I see you have an Adobe account under the same ID as with forums. The previous assets expired on 8 August 2019. Since they were unused they have expired. Feel free to update the thread for any questions around the same.

You may also https://helpx.adobe.com/contact.html for help and information.

Thanks

Kanika