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sebastianl54945339
Participant
Jun 1, 2017 11:01 AM UTC
Answered

Need help! Accidental purchase of image!

Hi,

I was just browsing through photos looking for ideas, and in my attempt to view an image i fat fingered my way into buying a 600$ picture...

Please help me!

What is the cancellation/refund process here??

The website is incredibly confusing and it is late on a Friday so i cant call.

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    Kanikas
    KanikasCorrect answer
    Legend
    Jun 1, 2017 11:41 AM UTC

    Hi Sebastianl54945339,

    As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

    Hope that helps. Feel free to get back to us for any other query.

    Regards

    Kanika

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    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    Jun 1, 2017 11:41 AM UTC

    Hi Sebastianl54945339,

    As you mentioned that you accidentally licensed an image, kindly get in touch with Adobe support for help and information.

    Hope that helps. Feel free to get back to us for any other query.

    Regards

    Kanika

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