Skip to main content
Participant
February 3, 2023
Answered

Need help to delete

  • February 3, 2023
  • 2 replies
  • 169 views

Hello,
How to delete this? I not need this.

I can't find any email support for ADOBE, do you know any?

 

    This topic has been closed for replies.
    Correct answer Abambo

    Adobe does not offer support via e-mail.

     

    So, if I read your screenshot correctly, you have a 30 days free test subscription of stock in a Teams or Enterprise setting.

     

    If that is the case, you should contact Adobe customer care via the admin console (https://adminconsole.adobe.com/support).

     

    If not, please do as @John T Smith said:

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
    Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

    For support via Twitter:
    https://twitter.com/AdobeCare

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    February 3, 2023

    Adobe does not offer support via e-mail.

     

    So, if I read your screenshot correctly, you have a 30 days free test subscription of stock in a Teams or Enterprise setting.

     

    If that is the case, you should contact Adobe customer care via the admin console (https://adminconsole.adobe.com/support).

     

    If not, please do as @John T Smith said:

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
    Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

    For support via Twitter:
    https://twitter.com/AdobeCare

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    ABAMBO | Hard- and Software Engineer | Photographer
    John T Smith
    Community Expert
    Community Expert
    February 3, 2023

    Adobe does not use email for support, so BEWARE of scammers

    -click for more information about scammers https://tinyurl.com/10791730

     

    I can't read that and translation does not work on picutures... what are you trying to delete?

     

    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare