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merib2639150
merib2639150
Participant
Jan 2, 2019 12:33 AM UTC
Answered

Need to cancel but I have no record of ever submitting my cc info...

we noticed that Adobe stock has been charging us since May but neither my husband or I dont know how or why this started. i had to start a new login to figure it out and can't seem to find a phone number to clear this up. HELP!

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jan 2, 2019 5:58 PM UTC

    Hi Meri,

    Sorry to hear that you are facing issues with Adobe Stock services.

    I have checked your account details under the Adobe ID shared in the forums and was unable to find any active subscription or transaction details under the same ID.

    Could you please share some details which I am sending you over a private message?

    Regards,

    Twarita

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    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Jan 2, 2019 5:58 PM UTC

    Hi Meri,

    Sorry to hear that you are facing issues with Adobe Stock services.

    I have checked your account details under the Adobe ID shared in the forums and was unable to find any active subscription or transaction details under the same ID.

    Could you please share some details which I am sending you over a private message?

    Regards,

    Twarita

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