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Participant
October 13, 2022
Answered

Need to unlicense accidental asset download

Oops - I inadvertently downloaded a template (#346241979) when I was just trying to view it.  Is there a way to cancel/credit this?

Thanks!

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Vani_100Correct answer
Participating Frequently
October 13, 2022

Hello nicoles18797694, 

I have verified that you have licensed asset ID 346241979 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

3 replies

Vani_100Correct answer
Participating Frequently
October 13, 2022

Hello nicoles18797694, 

I have verified that you have licensed asset ID 346241979 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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P4CAuthor
Participant
October 13, 2022

Thank you for your help, @Vani_100!

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Abambo
Community Expert
Community Expert
October 13, 2022

There is no way to cancel this, but may be @Vani_100 may grant to you a replacement credit.

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ABAMBO | Hard- and Software Engineer | Photographer