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Participant
March 27, 2023
Answered

New to Adobe Stock - Accidentally Activated License

  • March 27, 2023
  • 1 reply
  • 412 views

Hello, I am new to Adobe Stock and while I was looking for license information on the asset FILE #: 431922959, I clicked on "License" and realized it had purchased the item. I do not want this item and would like it removed please, is there any way I can do that? I didn't realize it was that easy to accidentally make a purchase I just wanted to browse. I have already deleted the item from my library as I am not interested in using it and do not want it. Thank you.

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Correct answer Vani_100

Hello default91ahs3fc7si9, 

I have verified and have granted you a replacement credit. 

Hope this helps !!!

1 reply

Vani_100Community ManagerCorrect answer
Community Manager
March 28, 2023

Hello default91ahs3fc7si9, 

I have verified and have granted you a replacement credit. 

Hope this helps !!!

Participant
March 28, 2023

Thank you SO much! I really appreciate it! I will be more mindful of where I am clicking next time. 🙂

Abambo
Community Expert
Community Expert
March 31, 2023

🙂 For once someone who thanks @Vani_100 for her work. Great!

ABAMBO | Hard- and Software Engineer | Photographer