No Assets

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We have an Adobe Stock plan for a user, it has never been used. He is getting a message of zero assets available.

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AbamboCorrect answer

Community Expert

Thanks, I am the administrator.

Then go:

https://adminconsole.adobe.com/support

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

Are you on a Teams/Enterprise plan? Did you sign in to the correct level?

Try signing out and in again. If you get the option to sign in to your company, use that option.

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ABAMBO | Hard- and Software Engineer | Photographer

M

michaelm56579202Author

Participant

Our company is on an enterprise plan. Unfortunately, a mistake was made, and we purchased a Teams license for Stock. All of our other users are using their Enterprise ID. This license is a Business ID. How do we have the user log in with a Business ID?

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Abambo

Community Expert

I would suggest that your administrator contacts customer support.

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ABAMBO | Hard- and Software Engineer | Photographer

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